Sales Director - Senior Living

Company: Mann House Sandy Springs
Location: Atlanta
Posted on: November 4, 2024

Job Description:

Currently, we are seeking a Sales Director to lead the sales efforts for two of our beautiful Assisted Living & Memory Care communities located in both Sandy Springs & Cumming, GA. We are looking for candidates with outgoing personalities, who are cheerful, enthusiastic and have a passion for working with seniors. Candidates should be creative and solutions-focused when it comes to helping prospective residents to solve for their problems/concerns. Qualified candidates must be well organized, possess excellent verbal and written communication skills, and should have previous computer and CRM software experience. As a Sales Director, this person would also be responsible for building and maintaining relationships with community referral sources. If you desire to be part of a winning team and you are a sales-driven and success-motivated individual, we would love the opportunity to speak with you! Apply today!Responsibilities:The Director of Community Relations is responsible for achieving maximum occupancy and total revenue potential of the community by attracting qualified prospects and converting those prospects into Residents.

• Responsible for community outreach and education activities for creating referrals.
• Regularly meets goals, including but not limited to: time in selling zone, time in outreach zone, voice-to-voice calls, tours, home visits, prospect case studies and creative follow-up and exceeding occupancy to budget.
• Responds to inquiries, schedules visits, conducts tours, and closes sales per sales and marketing goals.
• Conducts daily and weekly reviews of prospects in the pipeline, i.e., Hot Board.
• Participates in sales meetings, including but not limited to semi-annual marketing meetings with AgeWell Solvere Living.
• Ensures marketing team is using Sherpa for all internal and external sales activities.
• Participates in Stand-Up meeting providing updates to team members on census, projected move-ins, tours, events, etc.
• Provides Marketing Coordinator the new Resident and Family contact information to assist in the move-in process, including all required paperwork, unit readiness, and Resident requests.
• Participates in events on-site as well as off-site.
• Works with the Executive Director to resolve any Community first impression issues.
• Reviews weekly productivity report for accuracy.
• Participates in weekly sales call with AgeWell Solvere Living.
• Works collaboratively with department heads to emphasize the team's role in sales.
• Provides Manager on Duty weekend coverage as scheduled.
• Updates key competitor evaluations and price surveys semi-annually.
• Follows all emergency procedures.
• Understands all safety practices and procedures.
• Exhibits excellent customer service and public relations skills.
• Is creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Displays patience, tact, enthusiasm and a cheerful disposition.
• Promotes the Community in a positive manner and effectively communicates AgeWell Solvere Living Managed Community values to residents, families, visitors, and team members.Qualifications:
  • College degree preferred.
  • Excellent customer service and public relations skills.
  • Cheerful personality.
  • Keen desire to serve seniors.
  • Five years sales/marketing experience with a proven track record.
  • Previously senior living experience preferred.
  • Effective problem-solving skills.
  • Creative approach to goals and problems.
  • Experience working with seniors.
  • Demonstrates proficiency in Microsoft Office and other marketing-related software.
  • Physically able to bend and reach.
  • Physically able to push and pull and lift up to 40-50 pounds if necessary.
  • Physically able to stand for extended periods of time.
  • Spends at least 30% of time on travel to referral sources in market area.Miscellaneous:
    • May have their picture taken and image used in social media or community advertising.
    • May be video recorded from devices installed by families in residents' apartments.
    • May spend as much as 75% of time on travel to referral sources in market area.
    • May be required to work weekends and holidays as assigned.
    • May be required to work on shifts other than the one for which hired.
    • Subject to exposure to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B and C viruses.
    • Could be subject to hostile and emotionally upset Residents due to mental status.
    • Background, criminal, and drug tests may be required.
    • May be asked to submit to random drug test during employment.
    • Community calls may be monitored or recorded for quality assurance purposes.
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Keywords: Mann House Sandy Springs, Chattanooga , Sales Director - Senior Living, Sales , Atlanta, Tennessee