Bilingual Account Lead
Company: Safer Logistics
Location: Chattanooga
Posted on: September 12, 2024
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Job Description:
CLASSIFICATION SUMMARY:This position supports all aspects of the
team's activities and services related to international operations
and seasonal in-house projects, requiring fluency in both Spanish
and English. The role involves providing comprehensive logistics
services, including transportation and delivery, vehicle
maintenance and control, transloading, storage, shipping, and
equipment management. The goal is to ensure that company
productivity targets are met and to foster an inspiring team
environment with an open communication culture.SERIES LEVEL: The
Account Lead is the first level in a three level series. Series:
Account Manager and Account Director.ESSENTIAL FUNCTIONS:(The
following duties ARE NOT intended to serve as a comprehensive list
of all duties performed by all employees in this position, only a
representative summary of the primary duties and responsibilities.
Incumbent(s) may not be required to perform all duties listed and
may be required to perform additional, position-specific
duties.Assist account management with monthly pricing, spot
activity, and equipment analytics.Oversee and manage domestic and
international equipment.Procure and facilitate carriers to support
both northbound and southbound operations.Coordinate with customers
and job sites for scheduling and forecasting.Assist in supporting
the day-to-day activities and operations which includes planning,
coordinating, administering, and evaluating programs, projects,
processes, procedures, goals, objectives, systems and/or standards;
ensures compliance with Federal, State and Local laws, regulations,
codes, standards, policies, and procedures.Provide support to staff
by prioritizing and assigning work, ensuring training needs are
met, and offering coaching as needed. Maintain a healthy and safe
working environment.Troubleshoots and resolves non-routine issues
and complaints.Work closely with carriers, shippers, receivers, and
customers to coordinate and ensure load commitments are met.
Monitor load/driver movement and oversee, approve, and coordinate
relays as necessary. Determine driver capacity to meet customer
needs and develop alternate plans to prevent service
failures.Motivate team members to meet company productivity goals
and advise them on increasing productivity and efficiency. Maintain
proper attendance and punctuality to ensure that the department is
operated in an efficient and cost-effective manner.Ability to work
on a Safer site or Safer Logistics customer location site while
performing the essential functions of this position.Use, carry, and
answer a cell phone for business purposes as required by job duties
and the department head.Other duties as assigned.MINIMUM
QUALIFICATIONS:Bachelor degree in business, logistics, or related
field preferred. Minimum of two years progressively responsible
experience in transportation brokerage or logistics industry. Any
combination of relevant education, training, or experience
sufficient to perform the essential duties of the job will be
considered. Equivalent years of experience are defined as one year
of professional experience for each year of college requested. Must
be bilingual in Spanish, both written and verbal communication.
SKILLS AND ABILITIES:Excellent communication and interpersonal
skills; operate computers and related software; ability to find
solutions or to deal proactively with work-related problems;
ability to develop and maintain client relationships; ability to
thrive in a deadline driven environment; ability to multitask;
proven ability to lead a team. Spanish bilingual fluency. LICENSING
AND CERTIFICATIONS:NonePHYSICAL DEMANDSPositions in this class
typically require grasping, feeling, talking, hearing, seeing and
repetitive motions.WORK ENVIRONMENT:Sedentary Work: Exerting up to
10 pounds of force occasionally and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull or otherwise
move objects, including the human body. Sedentary work involves
sitting most of the time. Jobs are sedentary if walking and
standing are required only occasionally, and all other sedentary
criteria are met.Safer Logistics is an Equal Opportunity Employer.
Safer Logistics does not discriminate based on race, religion,
color, sex, gender identity, sexual orientation, age,
non-disqualifying physical or mental disability, national origin,
veteran status, or any other basis covered by appropriate law. All
employment is decided based on qualifications, merit, and business
need.PIe40bd2bcc3b0-31181-35485792
Keywords: Safer Logistics, Chattanooga , Bilingual Account Lead, Other , Chattanooga, Tennessee
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