Loan Servicing Manager
Company: CBRE
Location: Atlanta
Posted on: November 1, 2024
Job Description:
Loan Servicing Manager
Job ID
191608
Posted
30-Oct-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Capital Markets
Location(s)
Atlanta - Georgia - United States of America
About the role
Responsible for overall management of the servicing of multiple
portfolios of commercial mortgage loans using fundamental concepts,
practices and procedures associated with commercial real estate
finance.
What you'll do
- Responsible for supervising the performance of assigned loan
portfolios.
- Serve as a primary contact and as an intermediary between
master servicers, special servicers, commercial lenders, rating
agencies and borrowers. Provides overall customer service to
lenders and borrowers.
- Review and prepare recommendations for lender consent items
such as leases, loan assumptions and numerous other real estate
related issues.
- Review and interpret loan documents and monitors compliance
with loan servicing agreements. Responsible for handling and
reviewing monthly Watch list reports and any other lender specific
reporting requirements.
- Participate in conference calls with lenders advising
certificate holders and/or special servicers updating them on Watch
list loans and other specific investor requests.
- Provide formal supervision to individual employees within
single functional or operational area. Recommend staff recruitment,
selection, promotion, advancement, corrective action and
termination. Plan and monitor appropriate staffing levels and
utilization of labor, including overtime. Prepare and deliver
performance appraisal for staff. Mentor and coach team members to
further develop proficiencies. Lead by example and models behaviors
that are consistent with the company's values.
What you'll need
- To perform this job successfully, an individual must be able to
perform each duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability
required.
- Reasonable accommodations may be made to enable individuals
with disabilities to perform the functions.
- Bachelor's degree from a four-year college or university and 5
years industry experience; or 7-to-10 years related experience; or
equivalent combination of education and experience. Knowledge of
the commercial loan servicing industry.
- Excellent written and verbal communication skills. Strong
organizational and analytical skills. Ability to provide efficient,
timely, reliable and courteous service to customers. Ability to
effectively present information. Ability to respond effectively to
critical issues.
- Requires sophisticated knowledge of financial terms and
principles. Ability to calculate intermediate figures such as
percentages, discounts, and commissions. Conducts advanced
financial analysis.
- Ability to comprehend, analyze, and interpret complex
documents. Ability to solve problems involving several options in
situations. Requires sophisticated analytical and quantitative
skills.
- Proficient in Microsoft Suite Products including: Word, Excel,
Power Point and Outlook. Experienced in using loan servicing
database system (McCracken Strategy preferred).
- Decisions made with detailed understanding of procedures,
company policies, and business practices to achieve general results
and timelines. Responsible for setting work unit and/or project
timelines. Errors in judgment may cause short-term impact to
department.
Why CBRE?
A culture of respect, integrity, service and excellence crafts our
approach to every opportunity!
We are guided by the needs of the cities we inhabit, the
communities we build and the world we live in!
Equal Employment Opportunity: CBRE is an equal opportunity employer
that values diversity. We have a long-standing commitment to
providing equal employment opportunity to all qualified applicants
regardless of race, color, religion, national origin, sex, sexual
orientation, gender identity, pregnancy, age, citizenship, marital
status, disability, veteran status, political belief, or any other
basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all
current and prospective employees and recognizes how every employee
contributes to our company's success. CBRE provides reasonable
accommodations in job application procedures for individuals with
disabilities. If you require assistance due to a disability in the
application or recruitment process, please submit a request via
email at recruitingaccommodations@cbre.com or via telephone at +1
866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
NOTE: Some, but not all, of our positions may have an additional
requirement to comply with COVID-19 health and safety protocols,
including COVID-19 vaccination proof and/or rigorous testing. If
you have questions about the requirement(s) for this position,
please inform your Recruiter.
Keywords: CBRE, Chattanooga , Loan Servicing Manager, Executive , Atlanta, Tennessee
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