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Director of Customer Account Management

Company: VirtualVocations
Location: Stone Mountain
Posted on: October 16, 2024

Job Description:

A company is looking for a Director of Customer Account Management.



Key Responsibilities

Identify and recruit top customer account management talent
Build, manage, and motivate a global team of customer account managers and operations specialists
Own and report on the customer account team's metrics and performance


Required Qualifications

6+ years of enterprise-class software account management leadership experience
Proven track record of growing existing mid-market business, typically $50k+ ARR
Experience building relationships with C-suite level decision makers
Operational experience in process optimization for account management teams
Experience with account segmentation and sales funnels

Keywords: VirtualVocations, Chattanooga , Director of Customer Account Management, Executive , Stone Mountain, Tennessee

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