Entry to Mid Level Collections Specialist

Company: OneMain Financial
Location: Douglasville
Posted on: November 1, 2024

Job Description:

Branch Collections Specialist
Contacts customers to help them succeed in resolving financial obligations by arranging repayment or settlement of account balances.

• 
  
• Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
  
  • 
    
  • Work with customers in a consultative manner, negotiating to resolve account matters
    
    • 
      
    • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
      
      
      
    • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
      
      REQUIREMENTS:
      
      • 
        
      • HS Diploma/GED
        
        PREFERRED:
        
        • 
          
        • Collections or Customer Service experience
          
          • 
            
          • Bilingual
            
            
            A career with OneMain offers various benefits including health and wellbeing options, 401(k) matching, employee stock purchase plan, tuition reimbursement, paid time off, and paid holidays.
            OneMain Financial is the leader in offering nonprime customers responsible access to credit, dedicated to improving the financial well-being of hardworking Americans.
            We're committed to an inclusive culture, career development, and impacting the communities where we live and work.
            
            • 
              
            • Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Business Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
              

Keywords: OneMain Financial, Chattanooga , Entry to Mid Level Collections Specialist, Accounting, Auditing , Douglasville, Tennessee